How to Initiate a Return:
- Contact our customer support team at support@oscottpets.shop with your order details.
- We will provide you with return instructions and a return shipping label.
- Once we receive and inspect the returned items, we will process a refund to your original payment method.
Please Note:
- We cover the return shipping costs.
- We reserve the right to deny returns that do not meet the conditions outlined above.
- Refunds will be processed within 5-7 business days after the returned items are received and inspected.
If you have any questions or need assistance, please feel free to contact us via our Contact Page.
Your satisfaction is our priority, and we are here to assist you every step of the way!
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